Welcome to Laladaisy Trendy! These Terms and Conditions govern your use of our website and services. By accessing laladaisyshop.com and making a purchase, you agree to be bound by these terms. Please read them carefully.
1. Website Use and Access
Our website is designed for beauty enthusiasts seeking high-quality, curated products for their personal care routines. By using our site, you confirm that you are at least 18 years old or have parental consent to make purchases.
User Responsibilities
- Provide accurate and complete information when creating an account or making a purchase
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized use of your account
- Use the website only for lawful purposes
- Refrain from uploading malicious code or attempting to disrupt site functionality
2. Products and Services
Laladaisy Trendy offers carefully curated beauty and personal care products including:
- After Sun Care
- Bath & Body Products
- BB and CC Creams
- Beard Oils, Washes & Balms
- Body Care, Moisturizers, Scrubs & Exfoliators
- Body Sunscreen and Body Wash
- Bronzers, Brow Colors and Pencils
- Cleansers, Color Correctors, and Concealers
- Color Hair Care and Conditioner
- Curls & Coils products
- Damaged Hair treatments
Product Information: We strive to display product colors and details as accurately as possible, but slight variations may occur due to screen settings. Product descriptions are provided for informational purposes only.
3. Orders and Payment
Order Process
When you place an order, you are making an offer to purchase products under these Terms. We reserve the right to refuse or cancel any order for any reason, including:
- Product availability issues
- Errors in product or pricing information
- Suspected fraudulent activity
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
All payments are processed securely. By providing payment information, you represent that you are authorized to use the payment method.
4. Shipping Policy
Order Processing
All orders are processed within 1-2 business days after payment confirmation. You will receive a tracking number once your order ships.
Shipping Methods
- Standard Shipping – $12.95: Delivered via DHL or FedEx within 10-15 business days after shipping. Includes full tracking and insurance.
- Free Shipping: For orders over $50, complimentary shipping via EMS. Delivery typically occurs within 15-25 business days after shipping. Tracking information is provided.
International Shipping
We ship globally, with the exception of some Asian countries and remote regions. Customs fees or import duties are the responsibility of the customer.
Delivery Delays: While we provide estimated delivery timeframes, we are not responsible for delays caused by shipping carriers, weather, customs processing, or other factors beyond our control.
5. Returns and Exchanges
Return Timeframe
You have 15 days from the delivery date to initiate a return or exchange request.
Eligibility Requirements
To be eligible for a return or exchange, your item must be:
- In original, unused condition
- In the original packaging with all tags attached
- Accompanied by the original receipt or proof of purchase
Non-Returnable Products
For health and safety reasons, we cannot accept returns or exchanges on the following product categories once opened:
- Beard Oils & Beard Washes
- BB and CC Creams
- Body Scrubs & Exfoliators
- Cleansers
- Brow Colors & Brow Pencils
- Concealers & Color Correctors
- Any products that have been opened, used, or tested
Return Process
- Contact our Beauty Team within 15 days of receiving your order at [email protected]
- Wait for authorization and instructions (1-2 business days)
- Securely package items in original packaging with all tags
- Ship your return to our headquarters using a trackable method
Refund Information
- Refund Processing Time: 5-7 business days after we receive your return
- Refund Method: Issued to your original payment method
- Shipping Costs: Original shipping fees are non-refundable
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error
Exchanges
We’re happy to exchange items for a different size or color, subject to availability. The process is the same as returns, and we’ll ship your exchanged item once we receive your return.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Laladaisy Trendy or our content suppliers and protected by international copyright laws. The Laladaisy Trendy name and logo are trademarks of our company.
You may not:
- Republish material from our website without permission
- Sell, rent, or sub-license material from our website
- Reproduce, duplicate, or copy material from our website for commercial purposes
- Modify or create derivative works from our content
7. Limitation of Liability
Laladaisy Trendy shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our products or services
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, or similar that may be transmitted through our website
- Any errors or omissions in any content
- Any loss or damage incurred as a result of the use of any content posted or shared through the website
Our total liability to you for all claims arising from these Terms or your use of our website shall not exceed the amount you paid for products in the six months preceding the claim.
8. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data.
By using our website, you consent to our collection and use of personal information as described in our Privacy Policy.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of Georgia, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of our website shall be resolved in the state or federal courts located in Savannah, Georgia.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the modified Terms.
We will endeavor to notify users of significant changes via email or website notice, but it is your responsibility to review these Terms periodically.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 733 East DeRenne Avenue, Savannah, US 31405
We typically respond within 1-2 business days.
Thank you for choosing Laladaisy Trendy for your beauty essentials. We’re committed to ensuring your satisfaction with every purchase.