Welcome to Laladaisy Trendy’s FAQ page! We’re here to make your beauty journey as seamless and delightful as possible. Based on our curated menu and global delivery focus, we’ve compiled answers to common questions about our products, shipping, returns, and more. If you don’t find what you’re looking for, feel free to reach out—we’re always happy to help!
Product Questions
What types of products does Laladaisy Trendy offer?
We specialize in a wide range of beauty and personal care items, including BB and CC Creams, Beard Oils, Body Scrubs & Exfoliators, Color Correctors, Curls & Coils products, and more. Our selection focuses on high-quality essentials that cater to diverse beauty routines, from sun care to hair repair.
Are your products suitable for all skin and hair types?
Yes! Our products are carefully curated to meet various needs, such as damaged hair care, body moisturizers, and beard washes. We recommend checking individual product descriptions for specific details to ensure the best fit for your skin or hair type.
Do you test products for quality?
Absolutely. Every item is hand-checked to meet our quality standards before shipping, so you can trust that your beauty essentials are in perfect condition.
Shipping & Delivery
Where does Laladaisy Trendy ship to?
We offer global delivery from our base in Savannah, Georgia, USA, but please note that we currently cannot ship to certain Asian countries and remote locations due to restrictions.
What are the shipping options and times?
We provide two convenient options:
– Standard Shipping: $12.95 via DHL or FedEx, delivered in 10-15 days after dispatch with full tracking.
– Free Shipping: For orders over $50, using EMS, delivered in 15-25 days after dispatch with basic tracking.
Orders are processed within 1-2 business days. Note that delivery times may vary during peak seasons or due to customs.
How can I track my order?
Both shipping options include tracking. For Standard Shipping, full tracking is provided, while Free Shipping includes basic tracking. You’ll receive details via email after dispatch.
Returns & Exchanges
What is your return policy?
We offer a hassle-free return policy within 15 days of delivery. Products must be unused and in original packaging. To initiate a return, contact our customer care team at [email protected].
What if I receive a damaged or incorrect item?
We’re sorry to hear that! Please email us immediately with your order details, and we’ll resolve it promptly to ensure your satisfaction.
Payment & Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account lets you track orders easily and enjoy personalized beauty recommendations.
Is my payment information secure?
Yes, we use encrypted payment gateways to protect your data, so you can shop with confidence.
Contact & Support
How can I contact customer service?
For any questions, email us at [email protected] or visit our address at 733 East DeRenne Avenue, Savannah, US 31405. Our beauty enthusiasts are here to assist you!
What if I have issues with customs or delivery delays?
Delivery times may be affected by customs clearance. We monitor shipments closely and recommend checking tracking updates. For persistent issues, contact us for support.
Thank you for choosing Laladaisy Trendy—where we transform global delivery into another simple ritual of care. Your beauty journey is our priority, from our headquarters to your home.